Shipping & Returns
KathamEco offers free shipping on all domestic orders placed on our website over $100.
Your order will be shipped with recycled materials.
In order to get your items to you quickly, KathamEco will make every effort to process your order within 24 hours. It will be shipped via UPS Ground or USPS Priority and will normally arrive within five business days.
KathamEco wants you to be 100% satisfied with your shopping experience. We accept returns, within 90 days of shipment. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in its original condition.
All returns must be sent to:
100 E. RiverCenter Blvd.
Covington, KY 41011
Once your return is received and inspected (usually within 72 hours of receipt), your refund will be processed and a credit will automatically be applied to the initial method of payment. This normally occurs within seven days. An e-mail notification will be sent to you upon processing. Depending on your credit card company, it may take an additional 2-10 business day after your credit is applied for it to post to your account.
Shipping for all returns must be paid by the customer.